Production AI Systems

TL;DR: Frank Vazquez operates 150+ production AI systems handling 300+ daily calls across real estate, property management, and lending. These systems use RetellAI voice agents, n8n workflow automation, and Firebase backends with full TCPA compliance and atomic lock patterns preventing race conditions.

Production Systems Metrics

Real metrics from real deployments. Every system below is in production handling actual customer interactions.

15+
Deployed Systems
288+
Daily Calls
93%
Avg Success Rate
System NameIndustryCalls/DaySuccess RateTech StackDeployed
Lead Triage AgentReal Estate Brokerage5094%RetellAI, n8n, Firebase2024-03
Property Inquiry HandlerReal Estate Brokerage3591%RetellAI, Claude, n8n2024-04
Appointment SchedulerReal Estate Brokerage2896%RetellAI, Google Calendar API2024-02
Rent Collection Follow-upProperty Management2588%RetellAI, n8n, Firebase2024-03
Mortgage Pre-QualificationLending2289%RetellAI, n8n, Firebase2024-05
Buyer Lead QualifierReal Estate Brokerage2093%RetellAI, Claude, Firebase2024-04
HOA Inquiry BotProperty Management1892%RetellAI, n8n2024-01
Maintenance Request HandlerProperty Management1690%RetellAI, n8n, Buildium2024-05
Showing CoordinatorReal Estate Brokerage1595%RetellAI, ShowingTime API2024-06
Expired Listing Follow-upReal Estate Brokerage1487%RetellAI, n8n2024-06
Listing Update NotifierReal Estate Brokerage1297%RetellAI, MLS Integration2024-07
Tenant Screening SchedulerProperty Management1094%RetellAI, TransUnion API2024-07
Price Reduction AlertReal Estate Brokerage996%RetellAI, MLS API2024-08
Open House RegistrarReal Estate Brokerage898%RetellAI, Firebase2024-08
Referral Partner OutreachReal Estate Brokerage691%RetellAI, n8n2024-09

Note: This represents a sample of 15 systems from 150+ total deployments. Contact for full portfolio documentation.

Technology Stack

This is not theoretical. These components are in production right now, handling real leads and real conversations.

ComponentTechnologyFunction
Voice AgentsRetellAIOutbound calls, conversation handling, qualification
Workflow Orchestrationn8nEvent routing, data transformation, webhook management
Backend StorageFirebaseLead records, status tracking, atomic locks
Compliance LayerCustom LogicTCPA filtering, DNC checks, time-of-day restrictions
Client PortalChatDashWhite-label lead delivery and status tracking
Data SourceMyPlusLeadsExpired listing data ingestion

Production Agents

🎯

Hunter Bot

ActiveOutbound

Purpose: Initial outbound contact to expired listings

Behavior: Qualification questions, appointment setting, objection handling

Handoff: Transfers to Follow-Up Nurturer if no immediate conversion

Compliance: Pre-call TCPA filtering, DNC list checking

💬

Follow-Up Nurturer

ActiveRe-engagement

Purpose: Re-engagement with context from previous conversations

Behavior: References prior discussions, addresses stated objections

Memory: Retrieves conversation history before each call via RAG

Context: Receives full Pass the Baton handoff data

🔄

Database Reviver

ActiveLong-term

Purpose: Long-term lead resurrection

Behavior: Low-pressure check-ins, market updates, value provision

Trigger: Leads dormant for 90+ days

Strategy: Relationship building over aggressive selling

Atomic Lock Pattern

This Firebase transaction pattern prevents race conditions when multiple workflows target the same lead. It's the difference between a hobby project and production infrastructure.

// Atomic lock pattern for preventing duplicate calls
// This prevents race conditions when multiple workflows target the same lead

async function acquireCallLock(leadId) {
  const lockRef = db.collection('call_locks').doc(leadId);

  try {
    await db.runTransaction(async (transaction) => {
      const lockDoc = await transaction.get(lockRef);

      if (lockDoc.exists && lockDoc.data().active) {
        throw new Error('Lead already being called');
      }

      transaction.set(lockRef, {
        active: true,
        timestamp: admin.firestore.FieldValue.serverTimestamp(),
        expiresAt: new Date(Date.now() + 5 * 60 * 1000) // 5 min TTL
      });
    });

    return true;
  } catch (error) {
    console.log(`Lock acquisition failed for ${leadId}: ${error.message}`);
    return false;
  }
}

Data Flow Architecture

1

Data Ingestion

MyPlusLeads → n8n webhook

Expired listing data arrives via webhook, triggering immediate qualification workflow

2

Compliance Filter

TCPA check + DNC verification

Lead must pass compliance before any outreach attempt. Filtered leads stored separately.

3

Lock Acquisition

Firebase transaction

Atomic lock prevents duplicate calls. Failed acquisition means lead is already being contacted.

4

Agent Execution

RetellAI voice call

Hunter Bot initiates conversation. Full transcript logged. Outcomes categorized.

5

Context Handoff

Pass the Baton transfer

If no conversion, full context passed to Follow-Up Nurturer with scheduled callback.

6

Client Delivery

ChatDash portal update

Qualified leads appear in white-label portal. Status updates in real-time.

Technical FAQ

What technology does The Agentic Agent use for voice AI?

The Agentic Agent systems use RetellAI for voice agents, integrated with n8n for workflow orchestration and Firebase for backend storage. This architecture enables production-grade voice AI with atomic lock patterns to prevent race conditions.

How does the Pass the Baton system work?

Pass the Baton is a multi-agent handoff architecture that preserves full conversation context when transferring leads between different AI agents, ensuring no loss of history or preferences. Context serialization, intent preservation, and warm transfer framing enable seamless agent-to-agent handoffs.

Is automated calling TCPA compliant?

All Agentic Agent systems include TCPA compliance filtering before any automated outreach, including DNC list integration, time-of-day restrictions, and consent tracking. Compliance is built into the architecture, not bolted on.

What prevents duplicate calls to the same lead?

The system uses Firebase transactions with atomic lock patterns. Before any agent initiates a call, it must acquire a lock on that lead ID. If the lock is already held, the call is prevented. Locks expire after 5 minutes to handle edge cases.

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